Terms of Use

1. Agreement to Terms

These Terms of Use ("Terms") govern your access to and use of the Trip·Aid mobile application and website (the "Service"). By creating an account or using the Service, you agree to be bound by these Terms and our Community Guidelines and Privacy Policy. If you do not agree, you may not use the Service.

2. Zero-Tolerance Policy

Trip·Aid has zero tolerance for objectionable content and abusive behavior. We reserve the right to remove content and to suspend or terminate the accounts of any user who violates these Terms or our Community Guidelines.

3. User-Generated Content

You are solely responsible for the content you submit to the Service, including trip details, itinerary items, ideas, photos, chat messages, and uploaded documents.

You agree that you will not publish, post, upload, or transmit any content that is:

• Unlawful, illegal, or in violation of any applicable law or regulation;
• Threatening, intimidating, or that incites violence;
• Harassing, bullying, or abusive toward any person;
• Hateful, discriminatory, or that promotes discrimination based on race, ethnicity, religion, gender, sexual orientation, disability, age, or nationality;
• Sexually explicit or exploitative;
• Violent, gory, or that depicts harm to people or animals;
• Deceptive, fraudulent, or misleading;
• Infringing of another person's intellectual property or privacy rights;
• Spam, scams, or that contains malicious or deceptive links;
• Otherwise objectionable or harmful to the Trip·Aid community.

4. Prohibited Conduct

You agree that you will not:

• Target, intimidate, impersonate, or abuse other users;
• Use the Service to harass, stalk, or harm any individual;
• Collect or store another user's personal information without consent;
• Attempt to gain unauthorized access to the Service or another user's account;
• Interfere with or disrupt the Service or servers;
• Use the Service for any commercial purpose without our prior written consent.

5. Reporting and Blocking

You may report objectionable content and abusive users through the Service. Confirmed urgent reports will be investigated promptly. You may also block other users to prevent further unwanted contact.

6. Content Removal and Enforcement

Trip·Aid may remove any content that violates these Terms or our Community Guidelines, with or without notice. We may suspend or terminate the accounts of users who violate these Terms. We may also take action where required by law or to protect the safety of our community.

7. Account Security

You are responsible for safeguarding your account credentials and for all activity that occurs under your account. You agree to notify us immediately of any unauthorized use.

8. Intellectual Property

You retain ownership of the content you submit. By submitting content, you grant Trip·Aid a worldwide, non-exclusive, royalty-free license to host, store, use, display, and share that content within the Service as necessary to provide the Service to you and your trip members.

9. Disclaimers and Limitation of Liability

The Service is provided "as is" and "as available" without warranties of any kind. To the maximum extent permitted by law, Trip·Aid shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Service.

10. Changes to These Terms

We may update these Terms from time to time. When we do, we will revise the version date above. Your continued use of the Service after changes take effect constitutes your acceptance of the updated Terms. Users will be asked to accept updated versions before continued access.

11. Contact Us

If you have questions about these Terms, or to report a safety concern, contact us at:

📧 safety@tripaid.online

Note: A dedicated safety inbox should be configured before the moderation system goes live.